Request deletion
Email support@autoclientai.org with the subject “Data Deletion Request.” Send the request from the email address associated with your AutoClient AI account where possible.
Include enough information for us to locate the relevant records, such as your name, account email, agency or business name, and the connected business phone number. Do not send passwords, access tokens, message contents, or other secrets.
Verification and customer-managed data
We may ask for additional information to verify your identity and authority to make the request. This helps prevent unauthorized deletion. If the information is controlled by a real-estate agency using AutoClient AI, contact that agency first; we may need the agency's instructions before acting on its records.
Information covered
Depending on the verified request and applicable requirements, deletion may affect account and agency profile information, lead and customer records, conversations and messages, property records and media references, bookings, integration records, and related operational data. We will assess the scope of the request and communicate if more information is needed.
WhatsApp and Meta connections
A business can use the disconnect option in AutoClient AI to stop future WhatsApp integration activity. The business may also manage AutoClient AI's access through its Meta business settings. Disconnecting an integration is separate from requesting deletion and may not automatically erase historical records. To request deletion of historical AutoClient AI records, follow the email process above.
Retention and completion
We do not promise instant deletion. Some information may be retained where reasonably necessary for security, fraud prevention, backup and recovery, dispute resolution, contractual requirements, or compliance with applicable law. We will process verified requests in accordance with applicable requirements and will respond using the verified contact information.